• Prior registration is required for entry.
• You can obtain your ticket by registering via our ticket shop.
• Please enter your personal details during registration.
• After completing registration, your e-ticket will be sent to you immediately by email.
• Tickets can be booked in advance or at short notice on site (e.g. while waiting in the queue).
• One email address can book multiple tickets for the same day, but each ticket must be booked individually. Only one ticket can be issued per booking.

• Entry is granted on a “first come, first served” basis.
• A valid ticket does not guarantee immediate entry.
• If the maximum capacity of the German House of Soccer is reached, waiting times may occur until other guests leave the venue.

• Children and teenagers under the age of 16 may only enter the German House of Soccer if accompanied by a parent, a legal guardian, or an authorised adult (18+).
• All visitors aged three years and older require a ticket. Children aged 0-2 do not need a ticket.
• Age checks will be carried out at the entrance. Accepted forms of ID are a passport or national ID card.
• Guests aged 21 and over will receive an age wristband at entry.
• Guests under 21 will not receive a wristband.
• Alcoholic beverages will only be served to guests aged 21 and over.

• The QR code on your ticket will be scanned at entry – please have it ready.
• All bags and backpacks will be checked before entering the building.
• Instructions from staff must be followed at all times.
• The organizer reserves the right to deny entry or remove guests who violate entry or house rules.

• Lockers are available for self-use. However, the number of lockers is very limited. Please try to arrive without any personal belongings if possible.
• Use of the lockers is at your own risk. Neither the DFB nor the venue accepts liability for lost items.
• Please do not store cash, jewelry, passports or high-value electronic devices in the lockers.

• Photo and video recordings will be made throughout the German House of Soccer.
• By entering the venue, you consent to the use of image and audio recordings for event documentation, public relations, press and social media purposes.
• If you do not wish to be photographed or filmed, please inform a member of staff on site.
• You may withdraw your consent at any time, including retrospectively, by emailing datenschutz@dfb.de.

• Opening hours vary daily depending on the kick-off times of the World Cup matches.
• Up-to-date opening times will be announced in advance on the website and official German House of Soccer channels.

You can review the full admission requirements again here.